Note: Current clients who wish to get support should make all support requests through the project management system. After logging in click on the currently active project and then the support link along the left side, you may then leave us a new support request. You may also send an e-mail to info@level1media.com for any other questions.

Having a website can sometimes become more of a headache than a help. Terms and Technology can bog you down with all kinds of quesions that leave you asking youself what to do. That's where our knowledgable staff comes in to play. We can answer questions from basic computer help to advanced web developing.

Frequenty Asked Quesions

What is a Domain Name?

A domain name is the name that a user enters to go to a site. (i.e. www.level1media.com)

What is Bandwidth and why do I have so much of it?

Bandwidth is a measure of the traffic that your website gets. Each time a user goes to your site, they are essentially downloading it from you to look at. Depending on how much traffic you have, you may need several megabytes or gigabytes to be able to serve the needs of the users.